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  • 当前位置:甘肃省11选5开奖结果 » 上海 其它 » [上海无锡]微软中国大中华区全球技术支持中心

    甘肃十一选五推荐:[上海无锡]微软中国大中华区全球技术支持中心

    1. 发布时间:2018-11-12
    2. 工作地点:上海 其它
    3. 职位类型:兼职实习
    4. 来源:同济大学软件学院
    5. 职位:技术支持工程师实习生
    招聘单位: 微软中国大中华区

    甘肃省11选5开奖结果 www.9de7.com 微软专门针对CSS部门技术支持岗位冬季实习生招聘,面向2020届学生,岗位有上海和无锡。


    职位介绍:

    技术支持工程师实习生 (Support Engineer Intern)

    Main Responsibilities:

    1. Customer Issue Resolution & Responsiveness

    - Drive the communication with the customer to ensure the customer has confidence on problem resolution provided by Microsoft.

    - Technical support to Microsoft Enterprise Premier Customers across the APGC region.

    - Resolve critical issues

    - Represent Microsoft and achieve high customer satisfaction.

    - Use trace, protocol analysis, and other sophisticated tools to analyze problems.

    - Act as the second tier support to take the escalation and solve the customer issue from subsidiary.

    2. Effective Communication & Collaboration

    - Identify the right resource to collaborate with for tough & political hot problem.

    - Collaborate with cross-group peers both proactively and reactively.

    - Produce quality documentation and share with the appropriate team members and tech lead as appropriate.

     3. Training & Readiness

    - Identify current knowledge deficiencies/training needs, as well as potential future needs.

    - Make effective technical presentations, both internal and external.

    - Provide documentation and mentoring to others within your technical specialty.

    - Meet with your manager to assess and adjust the plan as needed to match mid- and long-term career plans.

     4. Operational Precision

    - Adhere to published queue or call back schedule and be available for on-call duty, as necessary.

    - Use appropriate documentation and utilization and / or labor tracking methods to account for time.

    - Manage and prioritize your workload while keeping team members and management appropriately informed.

    - Participate in ad-hoc projects per management request or business need.

     Requirements:

    • Strong verbal English skill. Professional written English skill is required.

    • Excellent communication skill and service skill are expected. Have strong capability of handling tough situations.

    • Self-motivation, responsible, team work spirit, good cross-team collaboration skill.

    • Passionate for technical support and Microsoft technology

    • Honest, proactive and willing to help others

    • Willing to learn and take challenges

    • Familiar with one or more of the following technology areas will be plus:

    - Enterprise Network architecture design and implementation

    - Operating System knowledge

    - Code development skills (C/C , C#, .NET, and etc.) and demonstrate good algorithm knowledge          

    - Web development technologies (MVC, ASP.NET, XML, XSLT, HTML, CSS, JavaScript, jQuery, AJAX, IIS);

    - E-commerce Application development (SSL, Public-key, Certificate Server, Authenticode, CryptoAPI, Digital Certificates, Kerberos, Smart Cards Technologies)

    - Database knowledge

    - Knowledge of Microsoft Azure architecture and its components & services

     

    投递方式:中英文简历发到 [email protected] ,邮件命名方式为“CSS Shanghai InternCSS Wuxi Intern 姓名 学校 专业 毕业时间”。

    具体信息详见附件。


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  • 【图解】青岛峰会:上合组织三大支柱取得这些新成果 2019-03-20
  • Li Keqiang nimmt an Pressekonferenz nach Abschluss der ersten Tagung des 13. NVK teil 2019-03-10
  • 精彩组图:“寻根尧祖·圆梦中华”,我在尧都等你来 2019-03-07
  • 浙江省网络文明公益宣传创意作品展示 2019-03-06
  • 【专题】全省“不作为、乱作为、慢作为”问题线索举报平台 2019-03-06
  • 天路文章中国国家地理网 2019-03-01
  • 英拉获英国10年期签证?泰国政府“不知情” 2019-02-28
  • 不老不死的「人造人」现身CES,黑科技扫脸识别身份 一周潮科技 2019-02-21
  • 为什么孩子特别不喜欢承认错误?是因为他们没意识到错了吗? 2019-02-21
  • 首趟辽宁援疆旅游专列907名游客进疆抵达沙湾县 2019-02-14
  • 《日本教科书的中国形象研究》简介 2019-02-14
  • 沃神曝波波将在2020年退休 今夏与伦纳德商讨未来 2019-02-11
  • 隋炀帝萧后凤冠仿制品亮相 原件或为李世民赏赐 2018-12-03
  • 各族群众乐享假日:粽叶飘香 歌舞传情 2018-11-16
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